100%
of reviews answered
+0.4
avg. score increase
20,000+
properties run on Boom
The real interface
Straight from the product.
Every review answered
Timely, personalized responses in your voice — positive or negative, public or private.
Negative reviews become tasks
Auto-tagged, routed to the right person, tracked to resolution — so the same complaint never appears twice.
Prevention beats response
Mid-stay issue detection fixes problems before they become public — the real driver of climbing scores.
The relationship has felt like more than just business. I’ve felt the genuine interest in helping us grow.
Perch Short Stays — Cape Town — 300+ properties
Good questions.
Which platforms are covered?+
Reviews across Airbnb, Booking.com, Vrbo, Google and more — monitored and answered from one inbox.
Does it reply to negative reviews too?+
Yes — and that is where the value is. A considered public reply to a poor review is worth more than a dozen thank-yous, and it is exactly the task that gets skipped when someone is busy.
Do replies sound like a robot?+
They are written in your voice, per property, and you can require approval before anything is published.
What happens to the complaint inside the review?+
It becomes work. A review mentioning a maintenance issue opens a task, so the next guest does not find the same problem.