Beyond Automation: Why Property Management Still Feels Broken

IF AI IS EVERYWHERE, WHY ARE TEAMS STILL BURNED OUT?

Most teams still juggle a patchwork of tools, KPIs don’t reconcile, “AI” means canned replies someone must fix, and big changes feel risky when everyone’s maxed out.

This is a scenario-based session for operators and property managers to learn workflows that turn noisy data into do-this-next decisions, automate the right work, and reduce busywork without adding headcount. Discover practical workflows you can run immediately, no matter what stack you’re on.

WHAT YOU'LL LEARN:

• Ops Workflow: Inbox triage, suggested responses, escalation rules, closure + SLA logging.
• Decision Cadence: A weekly one-pager that aligns ops, pricing, and content priorities.
• Data Reconciliation: A simple checklist to align OTA/direct payouts and fee math.
• Marketing Cadence: Content/UGC and reviews that lift bookings without extra headcount.
• Playbooks & Templates: Checklists you can copy and run the same day.

MEET YOUR SPEAKERS:

Moran Goldboim: Chief AI Officer Boom

Sab Mulligan from Zzzing: AI-First Hospitality Brand Strategist that scaled to 500+ keys across a diverse portfolio.

Moderated by Alex Husner: Head of Marketing at Boom